1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Email address, username, and password when you create an account.
- Payment Information: Cryptocurrency wallet addresses and transaction details for deposits and payments.
- Usage Data: Server rental history, support tickets, and platform interaction logs.
- Communication Data: Messages sent through our support system and Discord integration.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our GPU server rental services.
- Process transactions and send related notifications.
- Respond to your support requests and communicate with you.
- Monitor and analyze usage patterns to improve user experience.
- Detect, prevent, and address fraud and security issues.
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With vendors who provide GPU servers, limited to the information needed to fulfill your rental orders.
- Legal Requirements: When required by law or to protect our rights and the safety of our users.
- Business Transfers: In connection with any merger, acquisition, or sale of company assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS).
- Secure password hashing with bcrypt.
- HTTP-only cookies for authentication tokens.
- Regular security audits and monitoring.
5. Your Rights
You have the right to:
- Access and review your personal information through your account settings.
- Update or correct your account information at any time.
- Request deletion of your account and associated data.
- Opt out of non-essential communications.
To exercise these rights, please contact our support team.
6. Cookies and Tracking
We use essential cookies for:
- Authentication and session management.
- Theme preferences (dark/light mode).
- Security features (CSRF protection).
We do not use third-party tracking cookies or advertising trackers.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new effective date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through our support system or via Discord.